Beyond the Chatbot

Peter Smith, Director, Agentic SOC Product Management, Salesforce & Ravi Kiran Sharma (RK), Lead Security Engineer, Salesforce, speak at [un]prompted 2026 on: Beyond the Chatbot: Delivering an Agentic SOC for Real-World Defense. Moving beyond the "c...

Peter Smith, Director, Agentic SOC Product Management, Salesforce & Ravi Kiran Sharma (RK), Lead Security Engineer, Salesforce, speak at [un]prompted 2026 on: Beyond the Chatbot: Delivering an Agentic SOC for Real-World Defense.

Moving beyond the "copilot" era of simple Q&A, the next frontier in security operations is the Agentic SOC—a system where autonomous agents plan, reason, and act. But building this requires moving away from monolithic "black box" models toward a Polyphonic (Supervisor-Worker) architecture.

Full video including demo: https://youtu.be/XKKFje5IkGs