Embracing Risk Responsibly: Moving beyond inflexible SLAs and...

Eric Ellett - Embracing Risk Responsibly: Moving beyond inflexible SLAs and exception hell by treating security vulnerabilities and risk like actual debt At Segment, we were sick of having breached SLAs; we were tired of a junk drawer of exceptions ...

Eric Ellett - Embracing Risk Responsibly: Moving beyond inflexible SLAs and exception hell by treating security vulnerabilities and risk like actual debt

At Segment, we were sick of having breached SLAs; we were tired of a junk drawer of exceptions that continued to grow without bound. Two years ago we decided to move beyond inflexible SLAs and permanent exceptions to enable our business to “Embrace Risk Responsibly” by treating vulnerabilities like debt.

Sched: https://bsidessf2022.sched.com/event/rjpD/embracing-risk-responsibly-moving-beyond-inflexible-slas-and-exception-hell-by-treating-security-vulnerabilities-and-risk-like-actual-debt